The privacy of your personal information is important to me in my practice and the contact I have with clients or those making enquiries to access my services.
I am committed to collecting, using, disclosing, and disposing of personal information responsibly and only to the extent necessary for the services I provide.
It is my aim, to be honest, and open with you as to how I handle personal information. This policy document describes my management of private data and my responsibilities to you.
Personal information is data which relates to an individual who can be identified.
Common examples of what I record name, age, email addresses and home or mobile phone numbers, GP details.
Like all counsellors/therapists, I collect and use personal information in the work I do to serve clients.
The purpose of collecting such information is to record who I am seeing, to be able to communicate and contact clients by email and telephone and to make notes on sessions.
Limits to the protection of private information include legally mandated disclosure around safeguarding, child protection and suicidal and violent risk.
Like most organisations, I also collect, use and disclose information for purposes which are secondary to the main primary purpose.
Examples of these secondary purposes are when I invoice clients, supervisees and organisations for services and to advise clients and others of events or information (such as; a workshop, a publication or information on the internet).
I retain our client information for a minimum of seven years as required by professional bodies and insurers.
I have taken the following steps to secure data:
- Electronic hardware is either under supervision or in a locked or restricted location
- Information stored electronically, such as letters and invoices are password protected
- Passwords are used on my laptop and mobile phone
- Paper information is either under supervision or secured in a locked or restricted area
- Paper information is transmitted through sealed & addressed envelopes